The domain, the mail, the accounts, the licences, the machines. When the person who set it up leaves, retires, or was never really appointed, the work doesn’t stop. It just stops being anybody’s.
Noosa to Caloundra, with no call-out fee. Remote support anywhere in Australia.
Scam, break-in or a strange login? Get help with cyber security.
You're paying for more technology than the business still uses. Licences nobody uses, accounts nobody can open, a previous provider still holding something. The work now is to make the picture small enough to hold.
Revenue is arriving through systems nobody owns. Payments are live, mail on the domain is unreliable, and the person who set it up helps when they can. The work now is to put a floor under it.
The week now has enough in it for a standing hour. A team, a second site, two systems that grew separately, and a machine everyone knows is dying. The work now is to stay ahead of it.
Gabriel does this work. A mechatronics engineer, helping people with technology since 2019 and on the Sunshine Coast since 2022. The standards that apply to every job are on How we work.
Pick one. We’ll show only what applies.
No plan, no commitment. You describe the job, we tell you what it takes and what it costs, and you decide before anything begins.
Tell us the job. If it turns out a plan would serve you better, we’ll say so rather than bill you by the hour for something that should be standing.
The domain, the mail, the accounts, the licences and the machines all need an owner. A plan is for when you’d rather that were somebody’s job than something you keep meaning to get to.
Before anything gets managed, we write down what you have, where it lives and what it costs to keep. That document is the Working Picture. It’s how the work gets done, and it’s yours from the first month, not just on the way out.
$50 + GSTper person per month
The entry plan, and where every business begins.
$150 + GSTper person per month
Optional. Everything in Essentials, at a higher intensity, with a standing hour that’s yours every week.
Available on request
If you need more than Premium, tell us what you need. We’ll put together a proposal for your business.
Microsoft licences: You pay Microsoft's list price, not a cent above it.
Worried about a scam or a break-in? See how we handle a security incident.
Start on Essentials. Almost everyone should. It covers the things that go wrong and the admin that follows them, and it’s enough for a business where technology rarely takes up the week.
Move to Premium when two things are true. There’s enough happening in a normal week to use a standing hour, and you want your systems watched between visits rather than looked at once something has already broken. If you’re regularly waiting until Friday to raise things that happened on Tuesday, that’s the signal.
If you need more than Premium, ask us about Premium+. It’s available on request.
If you’re not sure which describes you, that itself is the answer. Start on Essentials and move when the week tells you to. Nobody is upgraded without being asked.
30 minutes on the phone and you’ll know what you have, what it costs to keep, and what to do first. Whether that ends in a plan is your call afterwards, not during.
Plan prices are per person, per month, and exclude GST. Work outside a plan is $160/hr + GST, quoted before it starts.
You approve the decisions. Gabriel runs the sequence. You don’t have to hold the order of it in your head, and nothing starts running until the picture is straight.
Onboarding is quoted per engagement. It depends on how many people you have and on how much of the picture already exists in writing, so you get a number for your business rather than a number for a category.
This is the common case, not the awkward one. Somebody set it all up, they aren’t here any more, and nobody knows which account owns what.
Start with a conversation, not a checkout. An hour is usually enough to know what shape the transition is.
We contain it, recover it and write it down, with a written proposal before any work. Or 30 minutes online, if you’d rather know where you stand first.
Security incident response for one affected computer and your Microsoft 365. You get a written proposal first, and nothing starts until you accept it. A structured assessment and a written incident report for your bank or insurer are quoted case by case.
Every incident is different. $160 + GST per hour, quoted in a written proposal before we start.
Managed Premium is optional. It's never a condition of the response. Our setup is aligned with ASD guidance.